What Do You Do With Your Damaged Products?

So you get that dreaded email that says one of two things:

  1. A customer has returned an item and it cannot be added back to your inventory.
  2. You have items that are subject to long term storage fees

So what do you do with these items? There are a few different options:

  1. Sell the sucker on eBay. Seriously. It’s a great platform to liquidate these items.
  2. Sell the items on Craigslist. Just make sure you don’t get shot.
  3. Sell the items in a garage sale. Make sure to sell water and lemonade as well.
  4. Sell the items at a local flea market.
  5. Donate them to charity. Get a tax ride-off.
  6. Send them to me and I’ll sell them for you – email me at chris@fbamaster.com
  7. Remove the items and create a bundle with the pieces.
  8. Piece out the product via another sales channel.
  9. File a report with Amazon and try to get a refund.
  10. Throw the item in the trash.

That should get you started 🙂


One thought on “What Do You Do With Your Damaged Products?

  • February 15, 2016 at 10:29 am

    For customer damaged goods, snap a pic of the damage, and try to get compensation for the damage. Then sell the item as used on Amazon or eBay. This is well worth doing, as you can often break even on the item sold as used. If that happens, your compensation from AZ is pure profit.

    Where applicable, record serial numbers of the items you send in. If the customer uses you to swap out his used item for your new item, you have proof, and you will get compensation.


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